Legal
Privacy Policy
This Privacy Policy describes how Resonate Media House FZCO, a provider of creative services, video production, photography, and video editing (referred to as "we," "us," or "our") collects, uses, and protects the personal information of visitors and users (referred to as "you" or "your") on our website and related services. We are committed to safeguarding your privacy and ensuring the security of your personal information. By accessing or using our website and services, you consent to the practices outlined in this Privacy Policy.
Information We Collect:
a) Personal Information: We may collect personal information such as your name, email address, phone number, postal address, and other relevant details when you voluntarily provide it to us through forms, inquiries, or communication channels on our website.
b) Website Usage Information: We automatically collect certain information about your visit to our website, including your IP address, browser type, device information, operating system, pages visited, and referring website. This information helps us improve our website functionality, analyze trends, and enhance your overall experience.
Use of Personal Information:
a) Providing Services: We may use the personal information you provide to deliver the requested creative services, video production, photography, and video editing projects, including project planning, communication, and delivery.
b) Communication: We may use your personal information to respond to inquiries, provide customer support, send project updates, and notify you about our services, promotions, and news. You can opt-out of receiving promotional communications at any time.
c) Analytics and Improvements: We may analyse website usage information to improve our website, services, and overall user experience. This analysis is conducted in an aggregated and anonymous manner.
d) Legal Compliance: We may use your personal information to comply with applicable legal obligations, enforce our terms of service, and protect our rights, property, or safety, as required by law.
Data Sharing and Third Parties:
a) Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, managing our website, or performing other business operations. These service providers are bound by confidentiality agreements and are authorized to use your personal information solely for the purpose of providing services to us.
b) Legal Requirements: We may disclose your personal information if required to do so by law, regulation, legal process, or government request.
c) Consent: With your explicit consent, we may share your personal information with third parties for marketing purposes or in connection with specific projects or collaborations. You have the right to withdraw your consent at any time.
Data Security:
We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your personal information, and you acknowledge and accept this risk.
Data Retention:
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We will securely delete or anonymize your personal information when it is no longer needed.
Your Rights:
You have certain rights regarding your personal information, including the right to access, rectify, or delete your information, as well as the right to restrict or object to certain processing activities. You may exercise these rights by contacting us using the contact information provided below.
Children's Privacy:
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information, please contact us, and we will take appropriate steps to delete the information.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@resonatemediahouse.com or through our website contact form.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.
Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of the website and services provided by Resonate Media House FZCO (referred to as “we,” “us,” or “our”). By accessing or using our website and services, you agree to comply with these Terms. Please read them carefully.
1. Use of Our Services
a) You must be at least 18 years of age to use our services. If you are under 18, please do not use our services.
b) You agree to use our services in accordance with all applicable laws and regulations and these Terms.
c) You are responsible for any content you submit or share through our website or services.
2. Intellectual Property
a) Our website and all related content, including but not limited to text, graphics, logos, images, and software, are the property of Resonate Media House FZCO and are protected by copyright and other intellectual property laws.
b) You may not reproduce, modify, distribute, or publicly display any of our content without our prior written consent.
3. Privacy
a) Your use of our website and services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.
4. Third-Party Links and Content
a) Our website may contain links to third-party websites and content. We are not responsible for the content, accuracy, or availability of these external sites and resources.
b) Your interactions with third parties through our services are solely between you and the third party. We are not responsible for any damages or losses resulting from such interactions.
5. Termination
a) We reserve the right to terminate or suspend your access to our services at our discretion, without notice, if you violate these Terms or engage in any conduct we consider inappropriate or harmful.
6. Limitation of Liability
a) We make no warranties or representations about the accuracy or completeness of our website or services. We are not liable for any direct, indirect, or consequential damages arising from your use of our website or services.
7. Changes to Terms and Services
a) We may update these Terms from time to time. We will notify you of any material changes by posting the revised Terms on our website. You are responsible for reviewing these Terms periodically.
8. Contact Information
a) If you have any questions, concerns, or requests regarding these Terms or the handling of your personal information, please contact us at info@resonatemediahouse.com or through our website contact form.
By using our website and services, you acknowledge that you have read and understood these Terms and agree to comply with them.
